Article 1. Definitions
Nashat Consulting: provider of training, coaching, speaking services, established in Wezembeek-Oppem, who uses these terms & conditions for its service offerings
Client: the person, company, or any organization who gives an assignment to Nashat Consulting or for whom Nashat Consulting performs work
Services: means various training, coaching, speaking services – including but not limited to circles, peer-coaching trajectories consisting of several sessions, training programs, and workshops
Article 2. Application of these terms & conditions
2.1 These terms & conditions apply to all services and products supplied by Nashat Consulting.
2.2 These terms & conditions are also applicable to all individual (legal) persons that are connected to Nashat Consulting.
Article 3. Proposals & contracts
3.1 The proposals made by Nashat Consulting are free of obligation. They are valid for 14 days unless otherwise indicated. The client is only bound to a proposal, if the acceptance is confirmed by signing the contract.
3.2 The fees in the contracts are exclusive of VAT unless otherwise stated.
3.3 Proposals are based on the information available to Nashat Consulting.
Article 4. Invoicing and payment for company/organizational clients
7.1 Fees and costs for services, e.g. workshops and coaching programs, will be invoiced after the delivery of the service.
7.2 Payment must be made unless otherwise agreed in writing within 21 days of the invoice date, in a manner specified by the contractor in the currency in which it is invoiced. Payment will be made without deduction, compensation or suspension for any reason whatsoever.
7.3 In case of non- or late payment the client is liable for payment of the legal commercial interest rate from the expiry date on the invoice, as well as any debt collection costs. Nashat Consulting is entitled to terminate or suspend all work to be performed for the client, without being liable for any damages to the client.
7.4 In the event of liquidation, bankruptcy or settlement of the client, the claims of Nashat Consulting and the obligations of the client towards Nashat Consulting shall be immediately due.
Article 8. Invoicing and payment for individual clients
8.1 Fees for a service or for attending a workshop/program must be paid before the service/event takes place. Otherwise the participation cannot be guaranteed.
8.2 Payment must be made in a manner specified by Nashat Consulting and in the currency in which it is invoiced. Payment will be made without deduction, compensation or suspension for any reason whatsoever.
8.3 In case of non-payment, Nashat Consulting is entitled to terminate all work to be performed for the coachee, without being liable for any damages to the client.
Article 9. Contract duration and cancellation for company/organizational clients
9.1 If the contract concluded between the parties relates to delivering the same performance more than once, it is deemed to have been entered indefinitely unless otherwise explicitly agreed in writing.
9.2 Both parties may terminate the agreement at any time in writing per email or letter. If the duration of the assignment is one year or longer, the parties must observe a notice period of at least one month.
9.3 Nashat Consulting has the right to cancel a service without notice, or to refuse a client’s participation or to refuse a client. In such cases, the client is entitled to repayment of the full amount paid to Nashat Consulting so far.
9.4 The client has the right to cancel an assignment for a service by email or letter.
9.5 Coaching program/workshop: The client’s cancellation is free of charge up to 21 days weeks before the coaching program starts. In case of non-cancellation, the client is obliged to pay the total amount of the coaching program or workshop. In case of cancellation within 21 days, Nashat Consulting is entitled to charge 50% of the due amount.
9.6 If the client terminates or otherwise does not participate after the start of a service, the client is not entitled to any refund unless the special circumstances of the case in the opinion of Nashat Consulting justify.
9.7 An individual coaching session can be canceled or rescheduled free of charge up to 48 hours before the start of the meeting. In case of cancellation or rescheduling within 48 hours, Nashat Consulting is entitled to charge the full rate. If the client does not appear on the scheduled time, the same rate will be applied.
Article 10. Contract duration and cancellation for individual clients
10.1 Both parties may terminate the agreement at any time in writing per email or letter.
10.2 Nashat Consulting has the right to cancel an agreement without notice, or to refuse a client. In such cases the client is entitled to repayment of the full amount paid to Nashat Consulting so far.
10.3 The client has the right to cancel an assignment by email or letter.
10.4 Coaching trajectory: The clients cancellation is free of charge up to 21 days before the coaching trajectory starts. In case of non-cancellation, the client is obliged to pay the total amount of the coaching trajectory. In case of cancellation within 21 days, Nashat Consulting is entitled to charge 50% of the due amount. Nashat Consulting is entitled to charge the full rate if the cancellation or rescheduling is done 48 hours before the event.
10.5 Workshops/Circles: The clients cancellation is free of charge up to 14 days before the event. In case of non-cancellation, the client is obliged to pay the total amount of the rate. In case of cancellation within 14 days, Nashat Consulting is entitled to charge 50% of the due amount. Nashat Consulting is entitled to charge the full rate if the cancellation or rescheduling is done 48 hours before the event.
10.6 If the client terminates or otherwise does not participate after the start of a service, the client is not entitled to any refund unless the special circumstances of the case in the opinion of Nashat Consulting justify.
10.7 An individual coaching session can be canceled or rescheduled free of charge up to 48 hours before the start of the session. In case of cancellation or rescheduling within 48 hours, Nashat Consulting is entitled to charge 90 EUR. If the client does not appear on the scheduled time, the same rate will be applied.
Article 11. Confidentiality
11.1 The parties are required to maintain confidentiality of any confidential information they have obtained from each other or from another source under their agreement. Information is confidential, if notified by the other party or if it is due to the nature of the information.
11.3 Nashat Consulting has the right to use the organizational client as a reference and add the client’s name to the list of business relations as published on Nashat Consulting website or in other communications, unless the client states its objections in writing.
Article 12. Privacy policy
12.1 According to the General Data Protection Regulation (GDPR), Nashat Consulting handles a privacy policy which states how I collect, store, share and secure personal data related to providing my services
Article 13. Intellectual property
13.1 In so far as the copyright, trademark, model, trade name or other intellectual property rights are based on the services provided by Nashat Consulting for the execution of the agreement, the holder of the rights is and remains the owner of the rights. The client may only use the material for the purpose assigned to the client, do not multiply them, and do not change or remove copyright, trademark, model, trade name, and other indications
13.2 Nashat Consulting reserves the right to use the knowledge gained in carrying out the work for other purposes, in so far as no confidential information is disclosed to third parties
Article 14. Liability
14.1 Nashat Consulting accepts no liability whatsoever for any damage caused by or in connection with services rendered by it, aside from the client demonstrating that the damage is caused by intentional or gross negligence of Nashat Consulting
14.2 Any liability on the part of Nashat Consulting for damages that have been incurred in direct consequence of an agreement between Nashat Consulting and the client is strictly limited to the exact fee that Nashat Consulting has received or will receive for its activities
14.3 By way of derogation from the provisions of paragraph 2 of this article, liability for a longer term than six months shall be limited to the invoice amount due for the last six months
14.4 Any claims by the client are to be submitted to Nashat Consulting as soon as possible, but at the latest within three months after the damage occurred. All liability claims shall expire one year after the claim arises
14.4 If in the execution of an assignment or event occurs which leads to Nashat Consulting being liable, that liability will not exceed the maximum amount payable in such cases under Nashat Consulting’ liability insurance, including the own risk that Nashat Consulting carries in connection with that insurance.
14.5 Any liability of Nashat Consulting for business damage or other indirect, immaterial, corporate, or consequential damages of any kind is expressly excluded.
Article 15. Settlement of disputes
15.1 The legal relationship between Nashat Consulting and the client is subject to Belgian law
15.2 In the case of any disputes that follow from this agreement or subsequent agreements, the parties will initially attempt to solve these with the aid of impartial mediation.
15.3 Only when it is proven impossible to find a solution to such a dispute with the aid of mediation, the dispute will be settled by a qualified judge in a district court. This will be the district in which Nashat Consulting is established.